Омниканалды Маркетинг
Omnichannel Marketing

Клиентпен қарым-қатынастың бірыңғай және үзіліссіз тәжірибесін құру. (Creating a single, seamless customer experience across all touchpoints.)

Like a master calligrapher whose every stroke contributes to the whole, we ensure every touchpoint—online and offline—works in perfect harmony to guide your customer on a beautiful, frictionless journey. Is your brand experience consistent everywhere a customer meets you?

Start Your Journey
Omnichannel marketing ecosystem visualization showing connected devices
Unified Customer Experience Architecture

Multichannel vs. Omnichannel: The Critical Difference

Moving from fragmented noise to a unified symphony.

Multichannel (The Old Way)

  • Brand-centric focus
  • Channels work in silos
  • Fragmented customer data
  • Inconsistent experience

Omnichannel (The Skriptum Way)

  • Customer-centric philosophy
  • Channels work together harmoniously
  • Unified customer single-view
  • Seamless, consistent brand flow

Омниканалды Тәсілдің Артықшылықтары
The Benefits of an Omnichannel Approach

Higher Customer Retention

Customers who engage across multiple channels are significantly more loyal than single-channel shoppers.

+90% Retention Rate
Increased Lifetime Value (LTV)

A seamless experience promotes discovery and convenience, encouraging repeat purchases.

30% Higher LTV
Deeper Customer Insights

A unified view of customer behavior across KZ markets provides specific, actionable data.

360° Data View
Enhanced Brand Perception

Consistency builds trust. We position your brand as a premium leader in Almaty.

Top-Tier Positioning

How We Build Your Omnichannel Ecosystem

Skriptum Growth customer journey mapping process sketch
Our journey mapping uncovers friction points and opportunities.

Tech Stack Integration

We configure APIs and middleware to ensure your retail POS talks to your E-commerce and CRM data in real-time.

Unified Brand Voice

Whether via SMS, Email, or In-store signage, your customer hears one consistent, persuasive voice.

Data Driven Growth

Continuous A/B testing across channels allows us to refine the flow and maximize conversion rates.

Abstract background representing connection

Сіздің Клиенттеріңіз Біртұтас Брендті Күтеді
Your Customers Expect One Brand. Deliver It.

In today's world, the customer journey is your brand. Let's work together to make it a masterpiece of consistency, convenience, and connection.

Audit Your Customer Experience